Unit 20 Business Health Check

Unit 20 Business Health Check

The unit would be developed for gaining an ideal understanding of the business focuses, skills, and abilities for developing plans and evaluating staff and management skills. From the unit, learners could identify various processes in carrying out a business health check. The study would be based on different techniques and the methods of their application in the business operations for tracking the overall business operational progress as well as amending the direction as per the outside and inside the scenario of any business operation at any period. The unit would also consider the different issues regarding marketing and sales, profitability, turnover, employee and customer satisfaction, service and product quality, and product development. The key aspects of various stakeholders’ interests would be taken into account within the study. It would include the concept of owners, staff, customers, backers or investors, and suppliers.

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Learning outcomes
1 Understand the focuses of the business
In this part, students would get to know about several focuses within the business operations. These focused could be long, medium and short-term, Apart from that, the study would focus on business priorities, successes, strengths, and weaknesses, stakeholder analysis, sources of guidance and advice and potential for the improvement in the overall operation. In this, different external factors would be identified regarding internal, external, threats, opportunities, and resources. Therefore, the study would help them to identify the key focuses of business operations and their implications within the ground applications of strategies.

Unit 20 Business Health Check

2 Be able to develop plans for businesses
Through this unit, learners could investigate how to make plans for the development of business. An ideal review would be done for that and it would include different aspects such as products or services, sales, marketing, finance, and staffing. Apart from that, it would also analyze several types of organizational performance, the image of the business, and record keeping. Business planning would be related to different functions like effective forecasting in productivity, service quality, sales and marketing, design, financial management, management and staff roles, monitoring performance, business laws, and legislation, risk assessment, action planning, and information handling.

Unit 20 Business Health Check

3 Be able to evaluate and develop skills of management and staff
At the ending part of the unit, students would learn how to analyze and develop internal skills as per the context of management and staff. The proper evaluation would be done in the unit in which performance monitoring, operational skills, and technical abilities, effects of recent performance on the operation, assessment of setting targets, and other information. Different development and planning could be evaluated for assessing the needs of skills, setting targets, linking skill targets to the operation targets, and pricing training and advice. Different operational support and advice like personal contracts, fees, networks, and various limitations could be achieved.
Learning outcomes and assessment criteria

Unit 20 Business Health Check

Learning outcomes   On successful completion of this unit a learner will:	Assessment criteria for passing The learner can:
LO1 Understand the focuses of the business	analyze the objectives of the business explain factors that impact on the business determine potential improvements to the business organization and/or operation
LO2 Be able to develop plans for businesses	review the effectiveness of the business development plans to improve the business, justifying their value
LO3 Be able to evaluate and develop skills of management and staff	evaluate the current skills of management and staff device and justify plans for the development of skills for management and staff

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